Betty is a our Office Manager and a graduate of Hunter College. Prior to joining Empire Health & Wellness Center, she was an admissions coordinator at Albany Medical College for 13 years. She enjoys gardening and trading recipes with patients and clients. Those who have attended the Member Appreciation Open Houses have enjoyed some of her delicious and nutritious food.
Lorraine is our Billing Specialist and works as a liaison with patients’ insurance companies. Her expertise helps patients to optimally utilize their insurance benefits and ensures that all necessary paperwork is submitted. This frees patients to focus on their treatments.
Judy is our Appointment Coordinator. As our patient/client liaison, she works diligently to accommodate patients’ requests. She cheerfully answers the phones, schedules appointments, acquaints new patients/clients with our facility and does myriad other tasks at the front desk. Judy loves spending time with her teenage daughter and enjoys equestrian sports.
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